To what extent can visual representations overcome language barriers in the context of a children's emergency ward to gain mutual understanding between patients and nurses?
Communicating via symbols, pictograms or images is widespread. They are used as visual support for our messages or even as substitutes for words. How can this awareness of image-based communication be applied in situations where verbal communication is constrained? In the context of a children's emergency ward, verbal communication between patient and medical professionals is essential for diagnosis. If this channel of communication is not open, the patient’s problem cannot be properly addressed.
This project explores through user-centered design methods and experiments with prototypes to what extent visual representations can overcome language barriers. The knowledge gained is presented in a process-oriented assemblage, and provides a firm basis for further research in this field.