The Power of Human-centred Design in Healthcare
Designing new tools to improve healthcare personnel communication channels and reduce silos in the emergency department.
How can design help improve healthcare practitioners' communication and performance from the moment ambulance paramedics rescue a patient until the patient is treated and leaves the Trauma Bay stable?
This project aims to improve communication and process transparency through new tools within healthcare providers. There is an urgent need to enhance healthcare practitioners' performance, precisely when trauma patients are rescued by the ambulance paramedics, treated by the emergency medicine team, and leave the Trauma Bay in a stable condition. Patient care can be improved through time management and efficient work processes of healthcare personnel. Minimizing paint points such as noise, distractions, stress, and lack of transparency plays a remarkable role in saving patients' lives in an emergency care setting. This thesis applies human-centered design and research through design to find better solutions for clinicians' daily lives.
